Toronto reduced-fare study shows dramatic benefits

These discounts have made a transformational difference, according to a consultant’s report coming before Mayor John Tory’s executive committee this week. Before they received the cheaper fares, just 55 per cent of people eligible for the program who were surveyed said they were able to take transit as much as they’d like. After getting and using the discounts, that number jumped to 90 per cent.
And the transit trips they’re able to make now are important ones. The number of survey respondents indicating they can work or volunteer as much as they’d like leapt from 36 per cent to 72 per cent after the pass launched.

https://www.thestar.com/opinion/contributors/2019/11/11/ttc-fair-discount-program-offers-proof-that-cheaper-transit-can-transform-lives.html